Terms of service

Terms of Service – Indie Pracha

Welcome to Indie Pracha. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or making a purchase.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your state or country.
We reserve the right to refuse service to anyone for any reason at any time.
Any breach or violation of these Terms may result in immediate termination of your access to our services.

2. Products & Services

All products sold on Indie Pracha are handmade, using traditional techniques, natural fibres, and sustainable processes.
Due to the handmade nature, slight variations in colour, texture, size, or finish are natural and are not considered defects.
Product images are for representation purposes only. Actual products may vary slightly.

3. Pricing & Payments

All prices are listed in Indian Rupees (INR) unless stated otherwise.
Prices are subject to change without prior notice.
Payments are processed securely via third-party payment gateways. Indie Pracha does not store payment card or banking information.

4. Orders & Acceptance

Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order.
In case of order cancellation by Indie Pracha, any payment received will be refunded as per our Refund & Return Policy.
Order confirmation emails serve as acknowledgment, not acceptance.

5. Shipping & Delivery

Delivery timelines are estimates and may vary based on location, availability, or external factors.
Indie Pracha is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.
Shipping charges, if applicable, are non-refundable unless stated otherwise.

6. Returns, Refunds & Cancellations

Returns, refunds, and cancellations are governed strictly by our Refund & Return Policy, available on the website.
By making a purchase, you agree to the terms stated in that policy.

7. Intellectual Property

All content on this website, including text, images, logos, designs, and graphics, is the property of Indie Pracha.
You may not copy, reproduce, distribute, or exploit any content without written permission.

8. User Conduct

You agree not to:

Use the website for unlawful or unauthorized purposes
Transmit viruses or malicious code
Attempt to gain unauthorized access to our systems
Misuse or exploit the website or its content

9. Limitation of Liability

Indie Pracha shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability, if any, shall be limited to the value of the product purchased.

10. Third-Party Services

Certain services, links, or tools on our website may be provided by third parties. Indie Pracha is not responsible for their content, policies, or practices.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

13. Contact Information

For any questions regarding these Terms of Service, please contact us at:

📧 indiepracha@gmail.com
📍 Indie Pracha, India